We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent dress, at 48-50, 164 excellent, free. Slim jeans. Recommend.
This dress is very cool and will be sent soon. The stitches are neatly stitched and everything is fine! Denim material but not very hard. Order, you will not regret it. I recommend the store. thank you very much!
Very pretty not There same color as in the photo but the quality is also good
The dress came quickly. The size is the same. I love oversize. For some reason, the clasp on the men's side. It's not scary. Medium density fabric. Not like on raincoats, and not thin. In my opinion, smooth chrome buttons cheaper dress. I will rearrange others, well, this is my personal opinion. I advise the store.
Jeans are different in color and density. Fabric,, Rowan,, color light.. sits not like on the model, a thin fabric, simple, but not quite bad, the lines are stitched weak, in the side cuts are not fixed. The price does not correspond to the quality of the goods and tailoring.
The dress is amazing!!! I'm delighted, thinner than expected, but this is for the better, spring-summer! Delivery is fast, the quality is excellent! I have top 44, low 46-48! Thanks to the store, I recommend!
I'm delighted with this dress. Good, dense and pleasant to the body fabric.. On height 167, the length at the ankle. There was no thread. I really like how it looks with my belt, I added a belt. The dress stretches very well and slim the overall silhouette. There are pockets, which is very convenient. Definitely recommend.
The dress was pleasant, sewn neatly, the fabric of jeans is dense On my parameters 112-90-116 came well, there is still stock, I recommend
The dress is loose. On a height of 168 cm, bust 95 cm, waist turn 88 cm