We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very beautiful and accurate, snapping didn't do justice to the beauty
Be careful, the dress is extremely bent! Despite the fact that I took a size L (as usual), I found myself with the chest (cap D) compressed. Otherwise it is very nice to wear. A very nice summer dress.
a very beautiful dress. and good quality too. the size corresponds to the description. just sad that this dress isn't anymore on sell.
Super robe ,bien taillé,jolie petit boléro, très légère. Petit bémol c'est transparent.
Thank you store it's top tt to my beautiful size
Like the photo. Only left wanting the forum that is as transparent as the dress, just this detail not left me fully pleased
Very nice material exactly fits for summer Fits like a glove Thank you!!!
Excellent dress, only despite the lining, still shines through, and so sits perfectly, looks very good, beautiful, thanks to the store
looks perfect, size perfect, material is fine , delivery is fine , recommended
Gorgeous, as in the photo. Lish did not see that the sleeves are a flashlight, but it's uncritical, and it looks so good.
Dress is nice to arrive faster just a week thanks
Excellent dress, light and pleasant. Chiffon nice quality
elbisee guzell yazlikli icin ince baya ve ben 2xl siparis ettim geldi ama gosyus kismi dar geldi bana olmadi tesekkurler
The dress is much more better than expected!!!! The quality is very, very good. I have chose size *XXXL */White two - piece. I like this dress. FIVE STAR RATING ⭐⭐⭐⭐⭐
Great dress